Returns

Return policy

You can return your product(s) up to 14 days from the original date of purchasing.

Within 14 days

You can return your product(s) up to 14 days from the original date of purchasing.

All items must be postmarked within 14 days from the original date of purchasing. No refunds will be given on merchandise returned after 14 days of the original date of shipment.

Unused and in the original packaging

All merchandise must be unused, unassembled, and returned in the original packaging.

Please include a copy of the original receipt of purchase.

Not returnable

We do not accept returns on charcoal, fire starters or wood chunks.

Refunds

Your money back

A full refund for the price of the merchandise will be automatically applied to your credit or debit card within 10 business days after receiving the returned product.

Shipping costs

Sending it back

Return shipping is the responsibility of the customer. Original and return shipping costs are non-refundable.

Bought from a dealer?

Where this policy applies

This return policy applies only to products purchased directly from BBQ4YOU via website: bbq4you.ie. If you made your purchase through an authorized BBQ4YOU dealer, please contact the dealer directly for information regarding their return policy. Find your dealer.

Starting a return?

Email us your order number and what you would like to return, or call +353 85 272 3543.