At the time of purchase
Any splits or cracks on the ceramic barbecue grills noticed at the time of purchase must be marked on the original purchase receipt.
Kamado Bono
Warranty
Under the following conditions and provisions, Kamado Bono guarantees the first buyer that Kamado grills manufactured or supplied ceramic barbecue grills are used under normal conditions and are without manufacturing or material defects.
Home use
How long you are covered
The warranty is granted from the day of sale to the first buyer for these specified periods. This limited warranty for total operation time applies only to natural persons who use the barbecue grill for non-commercial purposes.
- Unlimited
- Ceramic frame, ceramic firebox, fire ring and ceramic accessories of the barbecue grill
- 2 years
- All metal parts and accessories of the grill
- 1 year
- Temperature meter and fire-resistant gasket
- 1 year
- Side shelves
Commercial use
Businesses
For legal persons who use the barbecue grill for commercial purposes, a 1 year warranty applies to the ceramic frame and all ceramic parts and accessories.
Not covered
The warranty does not apply to scratches, dents, chipping, cracks or small cosmetic cracks on the outer coating that do not affect the operation of barbecue grill and are completely harmless.
Materials such as chlorine, industrial smoke, chemicals, fertilizers, extreme humidity, lawn pesticides and salt can damage the metallic paint and coating materials. Therefore, the warranty applied to parts of metal, stainless steel and cast iron does not apply to rust, oxidation, fading and other defects.
First owner only
This warranty cannot be transferred to other owners.
Something wrong with your grill?
Send us your order number and a photo of the part, and we will sort it out with Kamado Bono.